Returns & Exchanges
At Mr Watchley, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all items in their original, unworn condition. Our streamlined process ensures that your exchange or refund is handled with the same precision and care as our curated collection.
Initiate Your Request
Contact our support team via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully place the item back into its original presentation box and shipping carton, ensuring all certificates, manuals, and protective films are included.
Insured Shipping
Affix the provided prepaid shipping label to your package and drop it off at an authorized carrier location to ensure the transit is fully insured.
Inspection & Refund
Once our specialists verify the item's condition, we will process your full refund or exchange within 3 to 5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing